Your privacy is important to us. With this policy we explain when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may update this privacy policy from time-to-time by posting a new version on our website.

How do we collect information from you?
We obtain information about you when you use our website, for example, when you purchase a product, contact us about products and services or register to receive our newsletter.

What information do we collect?
Personal information we collect might include your name, address, email address, IP address, and information about what pages you accessed. If you purchase a product from us, your card information is not held by us. It is collected by our third party payment processors (Worldpay), who specialise in the secure online capture and processing of credit/debit card transactions.

How we use your information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We may also use your information to notify you of changes to our services and send you communications which you have requested and that could be of interest to you, for instance information about new products or sale items.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example for tax purposes).
We will hold your personal information on our systems for as long as is necessary for the relevant activity.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Your rights
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the order form.
We will not contact you for marketing purposes unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: or telephone: 01823 452226.

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please log into your account and change your information or email us at You have the right to ask for a copy of the information FabOrganics hold about you.

Security of your personal data
When you give us personal information, we take steps to ensure that it’s treated securely. We don’t hold any sensitive information (such as credit or debit card details) as it is collected by our third party payment processors and is encrypted and protected. Non-sensitive details (your email address etc.) are transmitted normally over the internet and is stored on a secure server. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

The FabOrganics website uses cookies, like many other websites. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

Third party websites
Our website contains links to other websites run by other organisations. We are not responsible for the privacy policies or practices of third party websites.

Privacy of children aged 16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

If you have any questions about this privacy policy or our treatment of your personal data, please contact us sending an email to or by posting a letter to FabOrganics, Hillside, Nailsbourne, Taunton TA2 8AF.